Refund policy
Refund & Cancellation Policy
We want every AADVERA experience to be delightful.
1. Order Cancellation
-
Orders can be cancelled within 24 hours of placing the order.
-
Once shipped, cancellations are not possible.
2. Returns & Refunds
We accept returns only if:
-
The product is damaged
-
The product received is incorrect
Requests must be raised within 48 hours of delivery.
3. Refund Process
-
Approved refunds will be processed to the original payment method.
-
Refunds may take 5–10 business days to reflect, depending on the payment provider.
4. Non-Refundable Items
-
Used or washed products
-
Products damaged due to misuse